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Let & Manage Your Property With Shortland Horne

Shortland Horne Property Management can help you with all aspects of letting a property. We ensure that you are fully protected and compliant to ensure that your investment works giving you peace of mind.

With our award winning marketing and team we really are a one stop shop that makes our landlords know that they are in a safe pair of hands.

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Introduction

Thank you for considering Shortland Horne for the management of your property. Established in 1995 with three prominent offices in Coventry and Kennilworth. We are one of the region’s leading Letting Agents. At Shortland Horne Property Management we believe in offering a friendly, professional and efficient service where the Landlord’s interest is always of paramount importance. We aim to take all the worry and concerns away from you so that you are free to carry on with your busy life.

Letting a property can seem a daunting and difficult project and although there can be issues this is where a professional and dedicated management company like Shortland Horne can help. Our team of trained professionals have many years of experience in the property market. The information in this brochure does not aim to be totally comprehensive, but a guide to the range of services that we offer. It will hopefully help to dispel any worries you may have. Should you require clarification on any point please do not hesitate to contact one of our fully trained staff or call in to see us. You will be made very welcome.

How It All Works

The first step is for one of our experienced staff members to meet you at your property to discuss your plans and advise on the best way to proceed. Advice will be given on marketing price, how best to present your property, marketing and duration of letting. At this time we will discuss with you in detail how we will manage the letting of your property and services we can offer. If you have preferences for the circumstances of the tenant or wish us to consider any limitations e.g. non-smoker, professional couple, no pets etc. we will be happy to work within such parameters.

Once a rental figure has been discussed and agreed, and you have confirmed that Shortland Horne will be managing the property, we shall require you to complete our information document and sign our terms of business.

Our Services

Market Appraisal

One of our experienced Lettings staff will meet you at your property to assess a current rental figure. As with any property, presentation and the standard of fittings are all important, especially when wishing to attract a good quality tenant who will care for and appreciate your home as much as you do.

Once you have made the decision to use our service we can start to proactively market your property.

Once listed we will offer the property to clients who have registered with us previously and advertise the property in office window displays. At your discretion, we can place a ‘To Let’ board at the property to gain maximum exposure.

All viewings will be accompanied by one of our representatives.

The property will be advertised on many online platforms including Rightmove and Zoopla as well as our own highly ranked site.

Once suitable tenants are found we will confirm the information with the landlord. We will check their references thoroughly including credit checks to confirm that the applicant is in a financial position to rent your property. Before the tenancy can begin we will take one month’s rent in advance and a security deposit equal to a minimum of one month’s rent.

Package Inclusions

Shortland Horne is pleased to be able to offer landlords a choice of services, therefore providing flexibility together with a choice of competitive fees, depending on budget. The fees quoted are based on an individual property. In the event of multiple listings discounts can be negotiated. Our fees are totally transparent and listed in full on our Agency Terms.
Platinum

The Platinum Service is a full management package. However this package provides landlords with a complete property management service and covers non-payment of rent the month it is due, with no excess and pays you your rent regardless of whether or not the tenant pays. You can therefore rest assured that your property is being professionally managed, whilst never having to worry about rent arrears or legal fees subject to terms and conditions.

The Gold Service is a full management package.

Fees: 12% (INC VAT) management fee deducted from the gross rent.

We charge a tenancy arrangement fee of 60% (INC VAT) of the first month’s rent for marketing (including all advertising), preparing the lease and registering the tenants deposit with the DPS (The Deposit Protection Service). A renewal fee of £144 (INC VAT) is chargeable at the time of renewal of tenancy. Gold Service excludes the inventory, so a separate inventory fee is also charged at £180 (INC VAT). All fees are deducted from the rental, therefore no up-front payment is required.

The Silver Service is designed for landlords who wish to manage the property themselves once the tenant has moved in. We would do the marketing, administration and referencing when securing a tenant.

Silver Service excludes the inventory, so a separate inventory fee is also charged at £180 (INC VAT).

We charge a tenancy arrangement fee of 1 month’s rent (INC VAT) of the first month’s rent for marketing (including all advertising), and preparing the lease.

View Package Inclusions
Package Inclusions

You Are Propertymark Protected because this agency works to a higher standard than the law demands

Arla Propertymark Protected

Shortland Horne work to a high standard.

  1. Backed By Client Money Protection
    Property Propertymark Protected agencies hold client money in a separate client account which we inspect every year. In simple terms your money is safe should an agent unexpectedly go bust or commit theft.
  2. Integrity
    ARLA Propertymark letting agents are experienced and qualified professionals who undertake regular training to stay up-to-date with complex legislative changes and industry best practice.
  3. Peace Of Mind
    They hold the correct insurance and protection by being fully regulated by Propertymark. They also abide by a nationally recognised Code of Practice.
  4. Complaints Procedure
    Ruling on complaints through independent ombudsman services to ensure an impartial outcome.
arla-propertymark-protected-logo

Look for the blue ARLA Propertymark logo when choosing a letting agent.

Don't Just Take Our Word For It

All the staff members, particularly Will and Laura, were helpful, considerate and very experienced they couldn’t be more helpful and straightforward I wouldn’t hesitate to recommend them to anyone looking to sell their home.

Martin Harban

Having recently gone through the sale process with Shortland Horne I would firstly like to thank you for a truly professional job from the moment I asked you to take over from Purple Bricks to completion. It was a bad decision thinking that the house would just sell without it being marketed properly and that’s what happened the house was just sat there on the internet being clicked at but no viewings. Once Will and the team got involved we had viewings booked in and sold immediately cracking job and wouldn’t hesitate to recommend.

Paul Twaites

What a roller coaster of emotions house moving brings. With the Shortland Horne team supporting you every step of the way, the journey is made smoother. They are an outstanding team. Proactive, knowledgeable and with excellent communications, their professionalism shines through. We have the home of our dreams now. We highly recommend the fantastic team.

Dianne Spring

First class professional service from all concerned with letting my property. From the marketing to the swift letting of my property. We were initially attracted to how Shortland Horne market properties and they did not disappoint! The marketing was a cut above the rest and they took time in showing off the unique features our property has. I would highly recommend Shortland Horne to any Landlord.

Carolyn Furby

I've been working with Aaron and Shortland Horne for around 6 months now. Letting various residential properties for us. We have listed 6 properties in this time and all went in a matter of weeks at the prices Aaron recommended. I find the team to be professional and work in a timely manner and happy to go the extra yard on things for you. Most importantly they don't cut corners which gives me peace of mind.

Jivan Jaspal

Shortland Horne dealt with the recent letting of an unusual property for us with minimum hassle. They set out a super marketing achieving an overall good result.

I would highly recommend Shortland Horne to any landlords looking for a top class smooth and efficient service.

Ian Harrabin

O’Flanagan Homes have used Shortland Horne for over 20 years to market & sell our developments in Coventry & Warwickshire. The whole team led by Will and Laura are experts in their field, who also demonstrate that they genuinely care. We appreciate your dedication and professionalism in the hard work you have put in to support us over the years. We hope to work with Shortland Horne for many more years to come.

Danny O’Flanagan
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